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Frequently Asked Questions

What is the first step?

The first step is easy! Just give us a call or fill out the contact form on our website, and we'll schedule a free consultation to discuss your cleaning needs.

Can I reschedule or cancel?

We understand that plans change. Please let us know at least 24 hours in advance if you need to reschedule or cancel your appointment.

What kind of products do you use?

At The Green Clean, we pride ourselves on using only eco-friendly and non-toxic cleaning products that are safe for your employees, customers, and the environment. We carefully select products that are effective at cleaning while minimizing any potential harm to human health or the planet.

Are you bonded & insured?

Yes, absolutely! The Green Clean is fully bonded and insured. We take the safety and security of your property seriously, and our insurance coverage provides peace of mind knowing that you're protected in the unlikely event of any accidents or damage during our cleaning services.

What if I don't like the service?

We strive for 100% customer satisfaction at The Green Clean. If for any reason you're not completely happy with our services, please let us know right away. We're committed to addressing any concerns and making things right. Your feedback is valuable to us, and we'll work with you to ensure a positive experience.

Are cleaners background screened?

Yes, absolutely. At The Green Clean, we prioritize the safety and security of our clients. All of our cleaners undergo thorough background screenings, including criminal background checks, before they are hired. This ensures that we only have trustworthy and reliable individuals working in your space.